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Customer service

Monday ~ Friday
9:00 AM to 5:00 PM PST

Shipping Policy

  • We ship throughout the United States including Alaska and Hawaii.
  • We ship all orders via UPS usually within 2~3 business days of cleared payment.
  • The shipping cost is calculated and paid when checkout.
  • SALES TAX: Items that are shipped to CALIFORNIA state customers are subject to tax at the appropriate state and local rate.
  • We do not ship to P.O. boxes or APO/FPO addresses. All orders addressed to P.O. boxes or APO/FPO addresses will be canceled and refunded upon receipt.
  • Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.
  • The orders do not be processed or delivered on weekends or holidays. Orders placed on Friday after the deadline will be delivered on Monday or the next business day, which ever is sooner.
  • How are shipping and delivery dates calculated?

1. The estimated shipping dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can obtain and assemble items for shipment

2. For example, if you order an item that is listed as "Usually ships in 2-3 days" and select standard U.S. shipping (which typically has a transit time of 3-5 business days), you can use the chart above to determine that your order should arrive 5-8 business days after you place it.

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